OpenText™ SMAX uses built-in AI and analytics to deliver smart IT service management (ITSM), IT asset management (ITAM), and enterprise service management (ESM).
Watch as—driven by OpenText IT Operations Aviator—SMAX empowers a user to resolve a common support request on his own, while, in the background, an HR manager has a window on the entire process.
Visit
https://www.microfocus.com/en-us/products/service-management-automation-suite/overview to learn more.
