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OpenText Qfiniti - Asurion Success Story

Asurion uses OpenText Qfiniti to partner with their customersÑwireless companies, retailers, and cable and satellite providersÑto protect millions of consumer devices and ultimately keep them connected. Asurion relies on Qfiniti in their call centers to listen to calls, review calls and surveys, interface with Explore, and more, all within QfinitiÕs unified product suite. The OpenText solution helps Asurion automate compliance, risk management, and other procedures that used to be manual, so they can focus on their customers, which is what they do best. To learn more about OpenText Qfiniti, visit http://engage.opentext.com/products/qfiniti