Alvin Barnard, Principal Solutions Consultant at OpenText, and Charl Joubert, Change and Configuration Manager at the University of Pretoria, shared powerful insights in their keynote on AI-Enabled Service Management with OpenText ITOM Cloud and Aviator.
The discussion focused on the most useful components from OpenText services and highlighted successful stories from OpenText’s support models, showcasing how organizations are leveraging these tools to enhance IT operations and service management.
Discover how AI-driven solutions are transforming service delivery and enabling smarter IT management strategies!
