OpenText World Navigator Award - Lupin
Lupin is an innovation-led pharmaceutical company that develops and commercializes a variety of branded and generic formulations, biotechnology products, and active pharmaceutical ingredients. The company serves over 100 markets globally, with 20,000 employees across 15 manufacturing sites, seven research centers and its headquarters in Mumbai, India.
As part of its digital transformation program, Lupin set out to enhance its accounts payable processes. In the past, individual finance teams at its manufacturing plants received hundreds of invoices per month, mostly on paper. Processing these invoices was labor-intensive, time-consuming, and costly.
To streamline procure-to-pay processes, Lupin consolidated all accounts payable activities into a center of excellence, its Finance Shared Service Center. Next, Lupin turned to OpenText™ business partner Muraai to help it process over 300,000 invoices annually without sending costs soaring.
Working with Muraai, Lupin developed automated accounts payable processes, powered by OpenText technology. Today, approximately 75% of paper invoices are scanned accurately on the first attempt and about 25% of material invoices are processed without human involvement.
By embracing automation, Lupin has improved its P2P cycle time, helping to strengthen relationships with its suppliers. Most importantly, the new approach enables highly detailed supplier analytics, which Lupin uses to drive strategic sourcing, optimize spend, and protect its margins.
As part of its digital transformation program, Lupin set out to enhance its accounts payable processes. In the past, individual finance teams at its manufacturing plants received hundreds of invoices per month, mostly on paper. Processing these invoices was labor-intensive, time-consuming, and costly.
To streamline procure-to-pay processes, Lupin consolidated all accounts payable activities into a center of excellence, its Finance Shared Service Center. Next, Lupin turned to OpenText™ business partner Muraai to help it process over 300,000 invoices annually without sending costs soaring.
Working with Muraai, Lupin developed automated accounts payable processes, powered by OpenText technology. Today, approximately 75% of paper invoices are scanned accurately on the first attempt and about 25% of material invoices are processed without human involvement.
By embracing automation, Lupin has improved its P2P cycle time, helping to strengthen relationships with its suppliers. Most importantly, the new approach enables highly detailed supplier analytics, which Lupin uses to drive strategic sourcing, optimize spend, and protect its margins.