Secure information management for AI
Metro Nashville modernizes ITSM to boost efficiency and security
Metro Nashville is a consolidated city-county government serving 10,000 employees and 1 million constituents. In just 90 days, the team transitioned from Cherwell to OpenText™ Service Management (SMAX)—improving efficiency, automating processes, and saving nearly $500K through modern knowledge management, CMDB, and AI-driven automation. Watch this IT transformation story.
Visit https://www.opentext.com for more.
See how OpenText drives efficiency and innovation for government IT:
https://www.opentext.com/products/saas/core-service-management